Showing posts with label tutorials. Show all posts
Showing posts with label tutorials. Show all posts

Thursday

Easy Chroma Key Video Overlays

Chroma Key green screen video editing in videopadOften during editing you will want to remove the background from a video. This is commonly seen with television newscasts or interviews where the video of the person is overlaid onto a different video backdrop, or a logo animation is overlaid on a background. Chroma Key is also commonly referred to as green screen. Sometimes videos will have a transparency or alpha channel that you can adjust to remove the background, but more often than not, you will have to utilize Chroma Key tools in video editing software to remove the backgrounds.

Proper lighting makes using Chroma Keys far easier. Ensure the subject(s) and background are both well-lit. Solid color backdrops work the best. You can buy professional blue or green fabric backdrops or special Chroma Key paint. Avoid having shadows or hot spots on the background or unnecessary detail in the background as it will make it harder to “pull a key” later. Natural sunlight can often make the foreground subject bleed into the background when trying to key a color, so it’s best to use artificial lighting.

NCH Software’s VideoPad Video Editor has the ability to select a Chroma Key color with its Overlay feature. Add the video as an overlay track, and select the Use Chroma Key checkbox to bring up the Chroma Key preview window.

Select the Chroma Key color by clicking on the color you want to key out in the preview image. Then, using the preview image as a reference, adjust the Background and Foreground sliders until the desired transparency is achieved. Note you can click different positions on the timeline to see how the video will look. Click OK to apply changes.

If you would like to make changes later, first select the overlay in the list on the Overlay tab, and then click the Change button next to the Use Chroma Key checkbox.

Below is an example video we made using the Videopad Chroma Key feature. Download VideoPad for yourself to try this and the other easy video editing features for yourself.


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Monday

Record Video from Anywhere

Debut Video Capture Software records and captures video from webcams, recording devices, and from your computer screen. It’s great for recording tutorials you can post to online sites such as YouTube, for making company messages, for recording streaming video, and more. See for yourself how easy it is to get started capturing and recording videos in this Debut video tutorial:

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Axon Windows PBX Tutorial

Putting together a phone system can be a daunting task. When you need to figure out phone lines and extensions, plus extras like on-hold music, things can quickly spiral out of control, especially if aren't well versed in Linux—which many PBX systems require. Fortunately, there is another option. With Axon, a Windows PBX system, as with all of our telephony software, we have done our best to keep everything simple and straight forward. Plus we have just finished a new quick start video tutorial to further guide you through the process of setting up your new PBX telephone system.



So if you are looking for a way to manage telephone calls and extensions across your business, and you don't have an IT team to do the grunt work for you, take a look at Axon virtual Windows-based PBX software. It will make getting your phones up and running as painless as possible, and you don't even need to learn a new operating system.
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Thursday

Music Editing for Language Lessons

music editing softwareWe recently found a series of videos made by a WavePad user as a guide for people just getting started with audio editing, and for using sound editing software to support use of music in language lessons. While many of the basics are covered in our WavePad video tutorials as well, if there is one thing I have learned, it is that sometimes hearing the same thing in a slightly different way can really help you pick it up. If you are looking for another source to help you ease into audio editing, you should check out this series of 7 videos covering some WavePad audio editing basics:
  1. Select and cut
  2. Splitting and trimming
  3. Saving files in different sound formats
  4. Changing audio track speed
  5. Changing audio track pitch
  6. Using slower speeds and looping to teach sections of a song
  7. Copying edited clips to a new file
So whether you are teaching or learning songs in another language, or you have any other audio projects, be sure that you have WavePad Audio Editor on hand. You never know when it might come in handy.
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Wednesday

Video Tutorial: Simple Slideshow Software in Action

See how easy it is to bring your digital photos to life and share your favorite memories with family and friends with PhotoStage slideshow creation software. Our recently finished PhotoStage video tutorial walks you through the process so you can see how easy it is to combine images, video clips, music and narration into a truly memorable slideshow movie.



Download PhotoStage slideshow software today to start making your own custom multimedia presentation to share with friends and family and preserve your memories.
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Monday

Adding Text to Your Videos

Every now and then, you might find the ocassion to add text to your video. There are only certain times you'll want to add text—afterall, a video should speak for itself—but text can appear as titles, subtitles, captions, overlays, as credits, or a watermark on your video. Adding text is easy to do, you just need a user-friendly video editor like VideoPad Video Editing Software.

Part One: captions, title screens and credits
Text can be added to your videos as captions to describe scenes or to provide commentary to the current action. You can also insert a title screen at the beginning of your movie, and credits at the end.

To add a caption or overlay text to any clip, first select the clip in the sequence, then click the green plus button on the Overlay Track. Make sure the Text option is selected, then type the text for the clip in the text field and click Add when you are done. The text will be added at the 'In Point' position, and you'll see a 3-second-long box added to the Overlay Track on the sequence. You can move this box anywhere in the movie along the overlay track, and you can change its duration by dragging out the left and right edges of the box. Select the text overlay to view it in the Clip Preview panel, where you can change the size, opacity, font, color, and more, as shown below.


Creating a title screen is very similar, but first you have to add a blank clip to the movie. Click the 'Insert Blank' icon in the toolbar and choose to add the clip to the beginning of the movie. Next, add a new overlay by clicking the green plus sign on the Overlay Track and type the title into the text field. Select the overlay on the sequence to view it in the Clip Preview panel, where you can position the text in the middle of the screen using the Alignment buttons, and adjust the size using the Size Slider.

To add credits at the end, add another blank clip to the end of your movie. Create a new Text overlay by clicking the plus sign on the Overlay Track. Then type the credits into the text box, placing each name on its own line, and click OK when you are done. Select the text overlay on the sequence to make it appear in the Clip Preview panel. From the panel, select Bottom to Top from the Scroll drop menu. Preview the credits. If they go by too quickly, increase the duration of the text overlay. If they stop in the middle, you need to increase the duration of the blank clip so the credits have enough time to scroll off the page.

For visual demonstrations of all the text-tips discussed in this blog, you can view the video tutorial VideoPad Video Editor Tutorial - Part 2 and watch the beginning sections on working with text. Part two will talk about working with subtitles in VideoPad.
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Thursday

Express Scribe Transcription Using Voice Recognition

We stumbled upon a great article this week by Ryan Dube on makeuseof.com teaching readers how to use Express Scribe with voice recognition to optimize dictation.

In order to use this feature, you'll need to begin by turning speech recognition on both in Express Scribe and in your PC's control panel. To do this, begin by clicking on the Ease of Access button in your control panel and then select Speech Recognition. From there you can start the speech recognition engine and begin to familiarize your computer with your voice. Note that it can take time to train your computer to the ranges and pitches in your voice, so you may need to do this multiple times, being sure to speak clearly.

After that, open up Express Scribe and go to the Options menu and click on the Speech to Text tab. The default speech profile should show up in the drop-down menu, select this and click the Add button to begin using it.

To make a live recording, plug in your microphone and click Dock and choose the Audio Cable option. There will be a screen that appears titled Dock (Audio Cable). This shows you your microphone's audio levels – you can now begin dictating.

You can also do the same thing with a recording of your voice. Just follow the same steps, but instead of connecting your microphone you'll connect your recording device to the microphone input.

Learn more about Express Scribe Transcription Software and our other Dictation software. You can also check out Dube's full article How To Use Voice To Text Dictation With Express Scribe and we'll keep our eyes open for more new and interesting ways to our software to share with you in the future.
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Sunday

See How In Action

We have been working on expanding the number of video tutorials on NCH Software products. Since our post back in March we have added several more video software tutorials plus the series on to help you with some the programs that you might want to make available to others over the Internet. Be sure to check out these video tutorials, and let us know if you are itching for a tutorial on one product in particular so we can try to move it up in the queue.

So now in addition to the BroadWave, Golden Records and WavePad tutorials we previously announced, you can also find video tutorials on VideoPad, BroadCam, Troubleshooting server-based software applications and Setting up Web Access in Express Invoice.

These videos are part of our continuing effort to help users get our software up and running as quickly as possible. We hope that these videos will answer some of the common questions about basic functions, especially for people with a visual learning style. Stay in the know and see all of our tutorials by subscribing to the NCH Software YouTube Channel.
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Monday

Scary Halloween Tutorial: Make a Howling and Haunting Halloween Soundtrack

5 easy steps for making your own Halloween soundtrack

Last week we showed you how to spookify your screen saver in 3 easy steps using VideoPad. This week we'll help you prepare for that Halloween party you have planned, or for setting a spooky atmosphere for your trick-or-treaters with a haunting halloween soundtrack.

NCH Software Sound Effect Library1. Using WavePad audio editor, download three sounds from the sound effect library, found under the Tools menu. We recommend Ambience SciFi 1 for the background, and Nature Weather Lightning 3 and Human Scream 1 as accent sounds. Save them in a location you can remember. To download more than three sounds, upgrade to the WavePad Master's edition, or record more sounds of your own.

2. Open your downloaded sounds in WavePad. For the basics of using WavePad, view the WavePad tutorial series.

3. Copy your background sound and paste at the end of the file one or two times, so the length of your soundtrack becomes a few minutes long.

WavePad Audio Paste Mix 4. In this step, you are going to add your accent sounds to your background sound. Copy the entirety of one of your accent sounds, then go back to the window with your background sound. Place your cursor in a random location, then select Paste Mix from the Edit menu and click OK on the dialog that appears. The accent sound will be pasted over the background sound. Repeat this process as many times as you want for each accent sound throughout the duration of the background sound file.

5. Save your finished background file with the added accents to a format suitable for your CD player or portable device. When you play the soundtrack, make sure you loop it so the sounds play continually throughout your Halloween night.

With Christmas around the corner, you can get a head start on personalizing Christmas songs with reindeer noises, elves cheering, and bells ringing using the same steps given here. Feel free to share your creations, and we'll feature you on our blog!
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Wednesday

Scary Halloween Tutorial: Spookify Your Screen Saver

3 Easy Steps for Making Your Own Halloween Screen Saver

With Halloween on the horizon, you might want your screen saver to reflect a serene cemetery scene, or a haunting moonlit evening. Follow these easy steps and we'll show you how to create your own personalised screen saver free.

1. Create a short Halloween movie or slideshow using VideoPad video editor and your favorite Halloween images and video clips.

If you're new to VideoPad or video editing see our VideoPad tutorial to help you get started.

Save videos as WMV files to use as a windows screen saver 2. Save your movie as a wmv file in its own folder. To do this, click the Save Movie icon in the toolbar, choose the Computer / Data output format, and then select the wmv file format. Click the Browse button to choose the save destination. Don't forget to create a new folder for your screen saver movie.

3. Under the Screen Saver settings in Windows, select the Photos option, and click Settings. Browse for the folder where you saved your movie, click Save, then click Apply. Next time your screen saver comes on, you'll be spooked!
Set your new movies as your windows screen saver

Now that you know how easy it is to make your own seasonal screen saver you can add easily add a little fun and flair to any occasion.

Check back soon for another Halloween tutorial: Make a Howling and Haunting Halloween Soundtrack.
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Monday

Assistive Technology

Recently I stumbled across an article by Luke Hsieh, an assistive technology advocate, about building a low cost electronic magnifier with a webcam and Debut video capture software. This was not only a nice example of how versatile our video recording software is, but it got me thinking a bit about assistive technology, which doesn't always get its due.

A lot of technology is designed with a somewhat constrained image of the typical user, and as a result can sometimes be very difficult or even impossible for people with various disabilities to use. Assistive Technology, on the other hand, makes it easier for individuals with disabilities to access information technology, which is extremely important in the high tech world we live in.

I have heard from customers in the past complementing our software applications because they have found them to be very accessible. While I am thrilled that they have found our software accessible, I have to admit this is more the result of our efforts to make our products as intuitive and user-friendly across the board than anything else. It makes sense that software that it easy to use is also more accessible, and as a result, we hope everyone will find our software easy and accessible.

Some examples of how our software can be used as assistive technology include Verbose text-to-speech software to convert a document to an mp3 file to listen to latter, or as a screen reader; and as Hsieh pointed out you can use Debut video capture software to make a custom electronic magnifier, or when you're making your next YouTube video. We will continue striving to make all our software easy to use for everyone, and hope that everyone finds our software accessible along the way.
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Do More With Audio - Blog Carnival October 4, 2010


I recently saw a great example of someone doing something just a little bit off the cuff with music and audio in this wonderful video: Violin Hip-Hop. The video is of two guys, one playing the violin and another mixing it up as a DJ, and is well worth a watch. Not only is it entertaining, but it is an a fun example of combining different musical styles and playing with all kinds of audio by making a mashup of hip hop and violin, which is traditionally more classical. When it comes to audio, the sky is the limit, and traditions aren't written in stone so why not do something new and make it your own.

Here are this editions entries to Do More with Audio:


Steve presents Tutorials | NI Massive synth patches & tutorials posted at NI Massive synth patches & tutorials Synth patches and tutorials for Native Instruments Massive.

Mike Vogt presents Top 10 Wedding Songs of All-Time posted at Christian Colleges Online.

vic mori presents How to Convert Mono MP3 to Stereo posted at Multimedia Software Tips.

Naomi Seldin presents 10 Rock Stars Who Went to an Ivy League School posted at Online Colleges and Universities Education Database.

peterselby7 presents Purchase your Digital Audio Speakers, Plans and factory direct speaker posted at Home Speaker Blog, saying, "Home Theater and Speaker building information for the beginner, intermediate and advanced enthusiast. Learn more about how home audio works."

mmrz presents Are There Copyrights On Downloaded Music? posted at Free Ipod Songs, saying, "Copyrights for downloaded music."

Jordy Clements presents loom Weaves Omaha posted at Omaha Arts and Culture, saying, "Loom: a hand-operated or power-driven apparatus for weaving fabrics. Or loom: one of Omaha's most respected dance parties. With the recent White Party, and the upcoming loom Weaves the Joslyn Sculpture Garden, we talked with loom's DJ Brent Crampton."

Carol Vertz presents 10 Most Popular Bar Songs of All-Time posted at Liberal Arts Colleges.

Corrine Smith presents 10 Must-See Fall Music Festivals posted at General Studies Degree.

Tom,C. presents Turtle Beach Wireless Review - Rating the Ear Force X31 Wireless Headset Audio posted at Shopping-and-Product-Reviews:Electronics Articles from EzineArticles.com, saying, "A review of the Turtle Beach X31 Wireless Gaming Headset"

You might also be interested in:That concludes this edition. Be sure to Submit your audio article to the next edition.
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Thursday

WavePad the Movie

Here is a quick look at the always popular WavePad audio editor



WavePad is an established leader in professional audio editing software. Its diverse editing, effects, and toolset make it well suited for a wide scope of audio projects. And for those of you new to the wonderful world of audio editing you can find three WavePad video tutorials to help you learn the ropes and get started using this NCH classic.
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Monday

Lions and Tigers and Ports, OH MY!

How to overcome your fear of port forwarding
When I was tasked with creating a tutorial series for configuring server-based software applications, my throat did a big cartoon-gulp—especially when I started reviewing all the problems a user could face when setting up their software. Port forwarding not only sounded like something from a Star Trek episode, but something you needed an engineering genius like Scotty to figure out. But then, bit by bit, it started making sense, and now I’m confident that with a little help, it will make sense for all of you, too.

The most important thing to understand is that the problem isn’t necessarily the software you’re using. It’s probably your router, firewall, IP address, or some combination of these, and it is going to take some time to figure it all out. But if you’re set on streaming video of your attempt to jump your bike over three cars, two busses, a clown and a flock of geese, it’s worth the effort, right?

To help you make your computer accessible to the public Internet for all your gaming, VoIP, business data retrieval, and media streaming needs, we have put together a tutorial page geared at helping you not only make the correct connections, but to fill you in on why it all has to be so complicated in the first place. You can view the tutorial series at http://www.nch.com.au/kb/10046.html.

If you don't want to be left out of all the fun, check out some of our server-based software, and see what kind of solutions you'll find for your business or home. For instance, BroadCam streaming video server allows you to broadcast live or recorded video over your website, and BroadWave streaming audio server lets you stream audio podcasts and more. Or for business, you might be interested in accessing and updating your inventory information stored in Inventoria from multiple locations. Our new tutorial series will help you get these server-based features up and running.

And I promise, you won't need Scotty.
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Wednesday

Transcription Made Easy: an Express Scribe Tutorial

You've heard us say it before, and we'll continue to say it until everyone knows: Express Scribe makes transcription easy. Why is that? Is it because it has variable speed playback? Yes. What about efficient file management? Of course. Can you use it with a foot pedal? Absolutely. Will it do all the typing for you while you run to the grocery store? Well...not quite, but there are many time-saving features built in so you can get to those errands (or plow through that long list of files quickly).

Thankfully, Express Scribe users out there are sharing their knowledge of the ins and outs of efficient Express Scribe transcription. The most recent example is a post at makeuseof.com entitled How to Transcribe Audio & Video Files Into Text with the Help of Express Scribe. With this blog-style tutorial, you'll learn how to:
  • use the basic features of Express Scribe such as loading and playing files
  • use the variable speed playback feature
  • set up hot-keys so you can use Express Scribe while in other programs
  • configure a default word processor to work with Express Scribe
  • and more
Download Express Scribe for free and use the tutorial to see how easy transcribing can be. You can practice using our free practice transcription files. Then, when you're ready to go pro, use our other typing utilities to save you even more time: FastFox text expander will insert frequently used words, phrases and paragraphs so you don't have to type them over and over; TexTally word counter will make billing and invoicing a breeze; and see our other Dictation and Trascription software for more valuable tools.
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Let's (re)Make Parisian Love How to reproduce Google's 2010 Super Bowl Ad

How to remake the Google Super Bowl ad with video tools from NCH Software

If you were one the millions of people who tuned in to watch the Super Bowl this past year, there’s a good chance you saw the Google ad, “Parisian Love”. If you haven’t, well, now’s your chance…

Google Parisian Love Super Bowl Ad

The simple concept set it apart from other Super Bowl ads, making it one of the more memorable commercials to play that night. Equally simple is the execution – with the right tools, anyone can make a similar ad. Here’s how:

Video Recording Your Google Search
The first thing you need is Debut for video screen recording. Once Debut is installed, click the aptly named “Screen” icon in the toolbar, and you’ll notice the stage on the program switches over to a mirror image of your computer screen. You’ll also notice a variety of options along the bottom, which let you choose which file type you want to save your video as, the size in which to capture, as well as the option to add video effects, adjust the color, cropping options and more. These options may come in handy later, but for now we can ignore them.

Set a selection area for video screen recording in DebutNow that we have our screen capture software ready, open your web browser and head over to www.google.com, and make sure to maximize your browser window. Now, head back into Debut and click the “Selections” icon in the toolbar to specify the portion of your screen to be recorded. Click the “Add Window” button at the top and select the Google browser window from the list of options. (Note: Make sure the browser window is visible on the screen or Debut won’t record it). Once we’ve squared that away, head into “Options” (in the toolbar) and on the “Devices” tab, click the box that disables recording the Debut window (eliminating the hall of mirrors effect). After that, click on the “Output” tab to choose where these recordings are going to be saved. You may want to make a dummy recording just to make sure things are functioning properly. Now you’re ready to record!

Back on the stage and with our browser window open, hit record, head back into the browser and start searching! Take your time; we’ll cut out any unnecessary parts later. The process of searching through Google may take awhile. Just keep at it with the end result in mind… All done? If so, head back into Debut and hit the stop button. This will (obviously) stop our recording.

With that out of the way, let’s head to our output folder and view our recorded movie. Watching this, you may be wondering how we’re going to separate the parts we need from the parts we don’t. To achieve the end result we want, we’re going to have to incorporate some light video editing. Enter VideoPad. Even if you’ve never edited video before, there’s no need to be scared - VideoPad is very user-friendly and is designed with the beginner in mind.

Cutting Your Recorded Video Down to Size
With VideoPad installed and opened, the first thing we’re going to do is import our recording by clicking the “Add Media” icon in the toolbar and navigating to where the file is saved. Click “Open” to import the footage and you’ll see that the file now appears in your Media List. Click on the file, and it will immediately appear in the Clip window (the bigger of the two windows on the left). This window acts as a preview window – here you can set in/out points, view the timeline and save files. For now, let’s select the footage from the Media List and drag it onto the first empty area under the windows; this is the Video Track timeline and is where we’ll be doing our editing to remove any unwanted sections.

VideoPad main screen editing navigationYou should now see a thumbnail preview of your video in the timeline. Underneath the video, you’ll see audio waveforms in the Audio Track section. When you import any video media that has audio attached, they’ll be linked (meaning you can’t edit them separately) until you tell the program otherwise. You can do this by right-clicking on the waveform and selecting “Unlink Sound Clip(s)”. Now that the audio is separated, select just the audio and hit “Delete,” removing the audio from the video. Don’t worry; we’ll be replacing it with our own audio later.

We now have one long video track that needs to be cut down to size. Before we begin cutting, it’s important that we familiarize ourselves with the timeline marker. You’ll notice when you move the timeline marker, a preview of the final product appears in the right window (the Sequence Window). This is an important reference tool in which we can use to make smarter, more accurate editing decisions.

We’re going to again reference the Google ad to get a feel for what we want to keep. This way, we can start trimming the video down to size. Drag the marker to the beginning of an area that we want to omit and click “Split Clip,” located to the left of the Video Track. Now, navigate the marker to the end of the undesired area and click “Split Clip” again. Our timeline will now be segmented into three. Select the undesired clip section, and hit “Delete” to remove it. Congratulations, you have just made your very first cut and are well on your way to recreating the Google ad! This might be a good time to save your project, which you should keep doing periodically from here on out. It’d be a shame to lose all that hard work…

After making a few more cuts, hopefully you’re getting close to the look of the Google ad. When you’re done trimming the fat and are happy with your final product, the last step is adding the audio. It works very much the same as adding video. Click on the “Add Media” button once more and select a piece of music; click “Open” and the audio will be added to your Media List. Select it and, similar to the video track, drag it to the empty area in Audio Track section labeled “Soundtrack 1.” Waveforms will now be visible on the timeline, just as before. If need be, you can also move and cut the track at your leisure in the same way we cut the video. Now when you preview the final product in the Sequence Window, you’ll have audio too. Horray for progress!

Save and Share your Masterpiece
Now that your masterpiece is done, the last step is to save the movie; Click ”Save Movie” in the toolbar, and an output window will appear. From here, you can export for DVD, YouTube, portable media, etc. Select your desired format using the tabs at the top and the drop-down menus below them and click “OK” to begin the export process. It may take several minutes depending on the format and length, but once completed, your video will be ready to share with the world! Pat yourself on the back!

Congratulations, you’ve now successfully (re)made Parisian Love!
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Video Tutorials of NCH Software Products

For those of you who follow NCH Software on Twitter, you may have seen that we have started putting together video tutorials about some of our programs. This is part of our continuing effort to help users get our software up and running as quickly as possible. We hope that these videos will answer some of the common questions about basic functions, especially for people who have more of a visual learning style. So far we have put together video tutorials for the following programs:
  • WavePad video tutorial series with three videos that cover WavePad basics, an introduction to audio editing and an introduction to effects

  • BroadWave Streaming Audio tutorial covers how to configure your router so people can access your stream, and how to create playlists of recorded audio or set up for streaming live audio

  • Golden Records video tutorial covers connecting your turntable to your computer and walks you through the steps of the vinyl-to-CD conversion wizard
We have tutorial videos in the pipeline for more of our products, so this list will be expanding. You can subscribe to NCH Software YouTube Channel to stay up-to-date with new video tutorials as they are released. And be sure to let us know if there is anything in particular you think would benefit from a video tutorial so we can add it to our queue.
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Do More With Software... In Three Minutes or Less (Part One)

When you’ve downloaded as many NCH Software applications as I have, you’ll notice one thing time and time again: the applications download and install faster than you can recite Mary Had a Little Lamb. It amazes me every time. As product downloads become more common on the Internet, and we are becoming more and more an on-demand culture, it’s moments like these we really appreciate.

Of course, while fast downloads and installations are important, it’s what comes after that really counts. During installation we have stars in our eyes, anticipating what this application we’re downloading can really do. We’re hoping it’s better than other programs we’ve tried; faster, smarter, and more attractive. We’re hoping to witness software evolution and reap the benefits. And we want to do it quickly.

That’s why NCH focuses so heavily on the initial experience. Each application is designed with the goal that a user will be able to be up and running within three minutes.

Only the first impression matters, especially when you’re sitting alone at your computer. If that slideshow creator you just downloaded doesn’t load properly, or you can’t figure out how it works right away, you’re likely to walk away right then and there and go try something else. We know you do that, because we do it too. That’s why we work so hard to win you over quickly.

To help make sure we’re meeting this goal and providing the best user experience, we have several tactics in place. First, every time an application is updated, a design committee provides feedback and makes suggestions to improve the application. User feedback is also considered, and even rewarded. If NCH uses a customer’s suggestion for a product, they will receive the next release of that application for free.

Another approach we use is to provide quick start guides and tutorials for some of our applications. Quick start guides either load in a browser upon installation, or are included in the help documentation. And we’re always working to add more videos to our tutorial series. You can view the tutorials we've completed on our NCH Software YouTube Channel.

We also do user testing so we can watch new users interact with our software. User testing allows us to see how we can improve the user experience firsthand. The data we collect from these tests is compiled into a list of suggestions, given to the application’s developer to be implemented in the application's next release.

In Part Two, I’ll talk more about the user experience and how it affects those first three crucial minutes.
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