Express Scribe Pro for Mac

Following the September announcement of the new professional version of Express Scribe, we are pleased to say that now the Mac version of our extremely popular transcription software has followed suit and now there are both free and professional versions of Express Scribe available for Mac OS X as well. Features of the professional version include video playback and support for proprietary audio file formats including dss, ds2 and mvf for those professionals working in legal or medical transcription.

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Growing A Quality Transcription Business With Express Scribe

Guest Post by Annalisa Holmes, Director of The Transcription People

We have been using Express Scribe transcription software in our Australian-based outsource transcription business for years and we love it. Why? I have a list, so here goes:

Cost Effective

You can't get more cost effective than free software. For as long as I can remember Express Scribe has been free. This continues to be the case with a free version still being offered alongside a new paid Pro version.

In my business I employ a mix of transcriptionists; we have some work onsite in our office but the majority are work-from-home micro-businesses. Included in that mix are a wealth of "old school" typists and "wannabe" transcriptionists. Old school typists are used to the cassette tape days of micro and mini cassette dictation and are very experienced at transcription. Wannabe typists have time on their hands, want to learn a new job skill and possibly work from home or for an employer.

Express Scribe is perfect for both these dynamics, experienced typists can very quickly switch their mindset to the digital way of doing things and with the option of a USB foot control, can make the transition very quickly from tape to digital transcription with a free download and a low-cost foot pedal. Those new to transcription can have the software installed in minutes and have the flexibility of training themselves using the configurable control keys. For a zero dollar outlay Express Scribe is a very attractive tool to those looking to start a career in transcription.

Multiple Use Scenario

Most people think of Express Scribe as just a tool for transcription typists. That is true for the majority of people, but in my business we also utilise Express Scribe for our proofreading team. My company is renowned for producing high quality, accurate transcription and the way that we do that is with a two-step quality assurance process. Step one is the traditional transcription typist who listens and transcribes. Step two is where the quality and consistency across clients is provided by our proof-reading team. The proofreaders do not transcribe, their role is to apply customer-specific formatting and act as a second set of eyes over the transcript, ensuring the highest quality.

My proofreading team use Express Scribe to play back audio whilst reading through the transcripts. Typically they prefer the control key functionality and love the variable speed playback, one of the many features in Express Scribe.

Very Easy To Set Up, Install and Use

Express Scribe can be installed and up and running in minutes. For users of all technical levels we have found Express Scribe to be a breeze to get working and get used to. People of all transcription abilities get used to Express Scribe very quickly. As we all use the same software throughout my business, we have a pool of experts within our own teams who can help each other out with any questions.

From a business point of view, all my staff are on the same page when it comes to transcription and proofreading software. We don't need to waste time supporting various vendors' software. Consistency across the team makes for a smoother transcription and proofreading workflow.

The Future

I really can't see my business moving away from Express Scribe, there is no need. It has served us well for years and will continue to do so for years to come. We are particularly excited about the new Pro version of Express Scribe which can now process the DSS Pro audio files created on the latest Olympus and Philips digital dictaphones. Before the Pro version came along we had to include an extra file conversion step from .ds2 to .dss. Now NCH has that covered.

Thank you NCH for your excellent software, which has helped my business get to where it is today.

Annalisa Holmes is the director of The Transcription People Pty Ltd, one of Australia's largest outsource transcription services. Annalisa started as a transcription typist in the early years of forming her business and now oversees a large team of transcription typists across Australia and New Zealand. The Transcription People service clients from across Australia, the USA and the UK and boasts AMP, Holden, Ernst & Young as some of her clients.

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New Express Scribe Professional Edition

Express Scribe, one of NCH's most successful products and a favorite among transcriptionists worldwide, is going Pro. With the extreme popularity of the program, we have decided to offer some of the functionality in a professional version for a nominal fee that will help us better support users, fix problems, and implement new features and improvements. The free version of this popular transcription software isn't going away, but advanced features like video playback and support for proprietary audio file formats (e.g., dss, ds2, mvf) will now be supported in the professional version.

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Express Scribe Gets DS2 Support

Express Scribe users rejoice! One of your most requested features has arrived: support for .ds2 (DSS Pro Voice) audio dictation files. Express Scribe Transcription Software Version 5.30 for Windows is the first version to include support for both dss and ds2 dictation file formats, so the time of workarounds and training your clients to back-save is now a thing of the past. And ds2 support for the Mac version of Express Scribe will be on the way soon.

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Kinks in the Transcription Flow

We read comments from transcriptionists all the time about how much they love Express Scribe transcription playback software. It gives them complete control over the transcription process: slowing down dictation playback to a speed transcriptionists can keep up with, system-wide hotkeys so convenient shortcuts (such as timestamp) are only a couple of keystrokes away, a convenient file-management system to help keep track of which transcriptions are priority, and much more. Oh, and did we mention it’s free?

A few years ago, Olympus introduced the proprietary file format ds2. The move put a kink in many a transcriptionist’s work flow. In order to use the ds2 format freely, one has to be in possession of Olympus software: either with their transcription kit (but you already have a transcription kit—headphones, pedal, software, right?), or with their software that can convert the files (about $100).

The least expensive solution takes the control out of the hands of the transcriptionist, by simply asking the person making the recording to set their recorder to ‘Classic Mode.’ This will ensure the recordings are saved in dss format, a format recognized by Express Scribe. To assist the person creating dictations, DictateAustralia put together the following video tutorial: How To Set Classic Mode For The Olympus DS-5000 & DS-5000iD Digital Dictaphones. This should work for all DS-3400, DS-5000, and DS-5000iD dictation recorders.

Recording in classic mode is the ideal solution, but might not always be possible. For the times a transcriptionist receives dictations in ds2 format, they will need to convert the file to a format recognized by Express Scribe. There are ds2 converters available (not through NCH software, sadly), and many come with a free trial so you can test the software on your files before you commit to buy.

Unfortunately, at the moment we can't say for sure whether we will be able to add support for the ds2 format. But we do hope you continue to take advantage of Express Scribe in the meantime, whenever you possibly can. Additionally, we have other typing tools to help speed your transcription process along. Some are free, and all are useful.

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