Express Scribe Pro for Mac

Following the September announcement of the new professional version of Express Scribe, we are pleased to say that now the Mac version of our extremely popular transcription software has followed suit and now there are both free and professional versions of Express Scribe available for Mac OS X as well. Features of the professional version include video playback and support for proprietary audio file formats including dss, ds2 and mvf for those professionals working in legal or medical transcription.

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HIPAA Compliant Dictation Software

With HIPAA, the Health Insurance Portability and Accountability Act, in effect, medical dictators and transcriptionists have to be wary with the use or exchange of patients' Protected Health Information (PHI) in their dictation transmissions. As a medical transcriptionist (MT), they have to maintain the privacy of every patient record being transcribed.

To protect patient confidentiality, it is recommended that your computer comes with at least the following:

• Firewall protection with solid password protection for user accounts
• Regular Windows or MAC updates for computer security
• Up-to-date antivirus software
• File encryption software (e.g., Dial Dictate, Web Dictate, or Express Dictate)

The recent stimulus plan (or American Recovery and Reinvestment Act of 2009) included a specific act — called the HITECH Act (or the Health Information Technology for Economic and Clinical Health Act) which has specific requirements for the electronic transmission of patients' health information. For this reason, NCH Software has created a medical user version for its dictation software applications which integrate seemlessly with Express Scribe on the transcription side to maintain patient privacy through the transcription process.

Dial Dictate: HIPAA-compliant encryption to secure medical patient data when recording as .dct files.
Express Dictate: Supports HIPAA-compliant encryption, perfect to secure patient or client data for transmission over the Internet.
Web Dictate: Recording can be HIPAA-compliant encrypted for privacy and security.

Given that medical transcriptionists receive, send, and store confidential patient data, it's vital they recognize and adhere to HIPAA rules on privacy, security, and confidentiality. If this is accomplished, patient records are secured, data efficiency is obtained, and more importantly customer confidence is increased.

HIPAA offers a set of strict guidelines for protecting patients' privacy and information. Seeing as a lot of health organizations utilize NCH Software for dictating and transcribing medical records, we have carefully considered the best way to sustain these guidelines. MTs can rest assured that NCH Software will assist them in paving the way to a HIPAA-compliant future.

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Growing A Quality Transcription Business With Express Scribe

Guest Post by Annalisa Holmes, Director of The Transcription People

We have been using Express Scribe transcription software in our Australian-based outsource transcription business for years and we love it. Why? I have a list, so here goes:

Cost Effective

You can't get more cost effective than free software. For as long as I can remember Express Scribe has been free. This continues to be the case with a free version still being offered alongside a new paid Pro version.

In my business I employ a mix of transcriptionists; we have some work onsite in our office but the majority are work-from-home micro-businesses. Included in that mix are a wealth of "old school" typists and "wannabe" transcriptionists. Old school typists are used to the cassette tape days of micro and mini cassette dictation and are very experienced at transcription. Wannabe typists have time on their hands, want to learn a new job skill and possibly work from home or for an employer.

Express Scribe is perfect for both these dynamics, experienced typists can very quickly switch their mindset to the digital way of doing things and with the option of a USB foot control, can make the transition very quickly from tape to digital transcription with a free download and a low-cost foot pedal. Those new to transcription can have the software installed in minutes and have the flexibility of training themselves using the configurable control keys. For a zero dollar outlay Express Scribe is a very attractive tool to those looking to start a career in transcription.

Multiple Use Scenario

Most people think of Express Scribe as just a tool for transcription typists. That is true for the majority of people, but in my business we also utilise Express Scribe for our proofreading team. My company is renowned for producing high quality, accurate transcription and the way that we do that is with a two-step quality assurance process. Step one is the traditional transcription typist who listens and transcribes. Step two is where the quality and consistency across clients is provided by our proof-reading team. The proofreaders do not transcribe, their role is to apply customer-specific formatting and act as a second set of eyes over the transcript, ensuring the highest quality.

My proofreading team use Express Scribe to play back audio whilst reading through the transcripts. Typically they prefer the control key functionality and love the variable speed playback, one of the many features in Express Scribe.

Very Easy To Set Up, Install and Use

Express Scribe can be installed and up and running in minutes. For users of all technical levels we have found Express Scribe to be a breeze to get working and get used to. People of all transcription abilities get used to Express Scribe very quickly. As we all use the same software throughout my business, we have a pool of experts within our own teams who can help each other out with any questions.

From a business point of view, all my staff are on the same page when it comes to transcription and proofreading software. We don't need to waste time supporting various vendors' software. Consistency across the team makes for a smoother transcription and proofreading workflow.

The Future

I really can't see my business moving away from Express Scribe, there is no need. It has served us well for years and will continue to do so for years to come. We are particularly excited about the new Pro version of Express Scribe which can now process the DSS Pro audio files created on the latest Olympus and Philips digital dictaphones. Before the Pro version came along we had to include an extra file conversion step from .ds2 to .dss. Now NCH has that covered.

Thank you NCH for your excellent software, which has helped my business get to where it is today.

Annalisa Holmes is the director of The Transcription People Pty Ltd, one of Australia's largest outsource transcription services. Annalisa started as a transcription typist in the early years of forming her business and now oversees a large team of transcription typists across Australia and New Zealand. The Transcription People service clients from across Australia, the USA and the UK and boasts AMP, Holden, Ernst & Young as some of her clients.

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New Express Scribe Professional Edition

Express Scribe, one of NCH's most successful products and a favorite among transcriptionists worldwide, is going Pro. With the extreme popularity of the program, we have decided to offer some of the functionality in a professional version for a nominal fee that will help us better support users, fix problems, and implement new features and improvements. The free version of this popular transcription software isn't going away, but advanced features like video playback and support for proprietary audio file formats (e.g., dss, ds2, mvf) will now be supported in the professional version.

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Transcription Foot Pedal or Hotkeys?

One of our programs popular with transcriptionists worldwide is Express Scribe Free Transcription Software. Express Scribe, an invaluable tool to transcriptionists, helps control the playback of audio or video files during transcription with extremely helpful features, including variable speed playback, and can be controlled either with a transcription foot pedal or with assigned 'hotkeys' on the keyboard. Most transcriptionists rave about foot pedals, but have you ever wondered if they really make transcription more efficient or if their use is really just a matter of preference?

Well here's your answer. Chris Beamish at HoT Virtual Assistant Resources recently crunched the numbers on if you should use hot keys or a foot pedal for transcription and, based on his estimates, you could potentially save yourself over 11 hours-worth of typing in a week by using a foot pedal instead of hotkeys where he has found the potential for hitting the wrong command to be much more likely.

What do you think? Do you use a foot pedal or hotkeys with Express Scribe? And if you invested in a foot pedal did you see an increase in your productivity once you got into the swing of things?

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Express Scribe Gets DS2 Support

Express Scribe users rejoice! One of your most requested features has arrived: support for .ds2 (DSS Pro Voice) audio dictation files. Express Scribe Transcription Software Version 5.30 for Windows is the first version to include support for both dss and ds2 dictation file formats, so the time of workarounds and training your clients to back-save is now a thing of the past. And ds2 support for the Mac version of Express Scribe will be on the way soon.

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Stop Typing the Same Things Over and Over Again

Have you ever noticed that there are some things that you type all of the time? Some of the most common things that I find myself typing all of the time include the company description of NCH Software, a signature for when I leave comments on blogs or forums, and even a couple of answers to FAQs that seem to be constantly popping up in my email inbox, just to name a few. Being able to store these pieces of text with FastFox Text Expander is a huge help. Instead of looking up the information from the last time I answered a question, or wasting the time to write the whole thing I've typed a million times before all over again, I just need to type a couple characters and FastFox automatically expands that keyboard shortcut I chose into the complete answer/description/signature that I stored. Then I can quickly move on, or make minor edits to the text for the specific situation, and still be done in a fraction of the time.

Text Expansion Software is often sold to transcriptionists because of the boost it provides in typing efficiency. It really is an invaluable tool for helping medical and legal transcriptionists transcribe faster and reduce errors with long or complex terms and jargon, but truth be told, almost anyone can find things that they themselves type repeatedly and can benefit from having an application like FastFox to reduce this constant repetition in typing.

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New Practice Transcription Audio Files

One of the questions I have seen asked several times in transcription forums in the past is from people new to the field looking for audio files to practice transcribing. I've always thought it would be great to provide some practice files to the next generation of Express Scribe transcriptionists to use as they are learning and gaining experience in transcription. Half the battle at the start of a transcriptionist’s career is getting fully acquainted with transcription playback software or practicing using a transcription foot pedal for that extra edge of hands-free audio control that can be such a huge efficiency boost.

With that said, I am really excited that, with the help of our friends at Accuro Transcription Services, we have pooled together a new resource for transcription students, providing several sample audio files to use with Express Scribe transcription playback software to practice your transcribing skills. In addition to the audio files, we have also included final transcribed PDFs that you can check your work against after you've finished typing out the sample.

So if you are looking for some practice transcription files, or know someone else just starting out in transcription, be sure to check out this new Practice Transcription Resource available at NCH Software, and maybe stick around and look at some of our other software for typists while you're there.

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Express Dictate Software helps a Medical Practice Find More Time for Patients

You’ve got to love it when someone calls what you’re offering “a revelation.”

Those are the words of Dr. Sam Rodgers, general practitioner at the London-based Marven Medical Center, which treats 5,000 patients.

On an average day, each physician at Marven Medical dictates between 8 and 12 letters using Express Dictate to make their recordings at a computer set up with a microphone. Combined, that makes for a lot of letters that need to be sent out.

“Express dictate has been a revelation,” Dr. Rodgers said. “We used to use tapes and dictaphones to record our letters. We now dictate the letters on to our desktop machines as we see the patient.”

Rodgers and his staff have found that in working with digital audio they have had improved audio quality, reducing the number of questions from the administrative staff about what the doctor was saying. They also love the backup feature, because they can recover recordings if there are any queries after the letter has been typed and sent. And the office’s workflow is much more efficient, as the letters are typed as soon as they are sent to the typist—no waiting for a tape to be filled with dictation before being given to the receptionist.

And those are just a few of the benefits to using Express Dictate Dictation Software. The software also allows for assigning priority to dictations, keeping track of transcription progress and the expected completion times, as well as having HIPAA compliant encryption capabilities.

If your office or firm is in need of its own “revelation,” give Express Dictate a try. Or take a look at our full range of dictation software to find more ways set up a dictation solution to meet your individual needs; including dictating on the go from your Pocket PC, Palm or iPhone.

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Video File Transcription Support in Express Scribe is Ready for Primetime

I am happy to say Express Scribe version 5.00 has been released. Express Scribe now has full video file support so you can load both audio or video files for transcription. And best of all it is still completely free.

Lately, I've seen requests for transcription programs with video support on twitter, in transcription forums and other places. So I’m wondering what types of videos people are transcribing. Share the ways in which you are using, or would like to use, video in transcription tasks.

With Express Scribe transcription software installed on their computer, a typist can control audio and video playback using a transcription keyboard with 'hot' keys, or a foot pedal for hands free control. This computer transcriber application has long offered typists features such as variable speed playback, multi-channel control, file management and more. The main thing is that now video now works just as seamlessly as digital audio always has.

We are keeping Scribe free in the hopes that you will also try and recommend our digital dictation software to your transcription customers. Our entire dictation Suite is designed to work seamlessly with Express Scribe, improving efficiency of the entire transcription process.

Two other great utilities that NCH offers for typists and transcriptionists that complement Express Scribe are FastFox Typing Expander and TexTally Word and Line Counter. FastFox brings new meaning to the phrase speed-typing. FastFox is a dynamic text expansion program with shortcut keys that expand to phrases, sentences, paragraphs, or even entire documents. Then when it comes to billing, TexTally can be used to count lines, words, or characters, and you can enter a formula to calculate the billing amount of typing job for you.

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FastFox Word Expander - Complete Medical Transcription Quickly & Easily

One of our oldest and most popular applications is Express Scribe transcription playback software. This is a popular transcription software utility for typists but it is only of the applications we have that a transcriptionists should consider for their arsenal. Anyone who does large volumes of typing for anything from a legal office to medical transcription or customer support where you need to type out the same thing repeatedly will also find the FastFox Typing Expander a priceless typing utility.

If you are looking for a faster way to type out complex phrases or more efficiently download FastFox Typing Expander then create your own shortcut hot key commands for all the common phrases, words or responses you want to store. Add complex legal or medical terminology to reduce misspelling and mistakes for added efficiency.

1. Open FastFox and click on the green '+' icon, or press CTR+N (CMD+N on Mac) to create a new shortcut.
   
2. Enter the shorthand abbreviation for the shortcut in the "Keyword" field
   
3. If you need complex formatting such as color, font and weight (e.g. bold or italics) select "Rich Text" from the drop down menu.
   
4. Place your complex medical term or other text in the "Expansion" field
   
5. Save and repeat for all the terminology you want shorthand expanders for
   
6. Then with FastFox running in the background you can use your new shortcut in any word processor, your shorthand will automatically expand for you.
   

Tip: Avoid using common words for your shortcuts since every time you type one of your shortcuts FastFox will expand it with your linked text.

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