Growing A Quality Transcription Business With Express Scribe

Guest Post by Annalisa Holmes, Director of The Transcription People

We have been using Express Scribe transcription software in our Australian-based outsource transcription business for years and we love it. Why? I have a list, so here goes:

Cost Effective

You can't get more cost effective than free software. For as long as I can remember Express Scribe has been free. This continues to be the case with a free version still being offered alongside a new paid Pro version.

In my business I employ a mix of transcriptionists; we have some work onsite in our office but the majority are work-from-home micro-businesses. Included in that mix are a wealth of "old school" typists and "wannabe" transcriptionists. Old school typists are used to the cassette tape days of micro and mini cassette dictation and are very experienced at transcription. Wannabe typists have time on their hands, want to learn a new job skill and possibly work from home or for an employer.

Express Scribe is perfect for both these dynamics, experienced typists can very quickly switch their mindset to the digital way of doing things and with the option of a USB foot control, can make the transition very quickly from tape to digital transcription with a free download and a low-cost foot pedal. Those new to transcription can have the software installed in minutes and have the flexibility of training themselves using the configurable control keys. For a zero dollar outlay Express Scribe is a very attractive tool to those looking to start a career in transcription.

Multiple Use Scenario

Most people think of Express Scribe as just a tool for transcription typists. That is true for the majority of people, but in my business we also utilise Express Scribe for our proofreading team. My company is renowned for producing high quality, accurate transcription and the way that we do that is with a two-step quality assurance process. Step one is the traditional transcription typist who listens and transcribes. Step two is where the quality and consistency across clients is provided by our proof-reading team. The proofreaders do not transcribe, their role is to apply customer-specific formatting and act as a second set of eyes over the transcript, ensuring the highest quality.

My proofreading team use Express Scribe to play back audio whilst reading through the transcripts. Typically they prefer the control key functionality and love the variable speed playback, one of the many features in Express Scribe.

Very Easy To Set Up, Install and Use

Express Scribe can be installed and up and running in minutes. For users of all technical levels we have found Express Scribe to be a breeze to get working and get used to. People of all transcription abilities get used to Express Scribe very quickly. As we all use the same software throughout my business, we have a pool of experts within our own teams who can help each other out with any questions.

From a business point of view, all my staff are on the same page when it comes to transcription and proofreading software. We don't need to waste time supporting various vendors' software. Consistency across the team makes for a smoother transcription and proofreading workflow.

The Future

I really can't see my business moving away from Express Scribe, there is no need. It has served us well for years and will continue to do so for years to come. We are particularly excited about the new Pro version of Express Scribe which can now process the DSS Pro audio files created on the latest Olympus and Philips digital dictaphones. Before the Pro version came along we had to include an extra file conversion step from .ds2 to .dss. Now NCH has that covered.

Thank you NCH for your excellent software, which has helped my business get to where it is today.

Annalisa Holmes is the director of The Transcription People Pty Ltd, one of Australia's largest outsource transcription services. Annalisa started as a transcription typist in the early years of forming her business and now oversees a large team of transcription typists across Australia and New Zealand. The Transcription People service clients from across Australia, the USA and the UK and boasts AMP, Holden, Ernst & Young as some of her clients.

Read more »

Scribe Excels at Thesis Transcription

Guest post by Clara Bianchini

I was transcribing the interviews for my master thesis and, like every student in this situation, I didn’t have enough time! I was using the software that my teacher recommended, but it was still taking too long and it wasn’t pleasant to use. To listen and type at the same time I had to reduce the speed, but the voice got distorted to the point that some of the transcribed sentences didn’t make any sense when you read them back. I had already transcribed two interviews and I had 17 more to go. Since quality and timing were crucial to my work, I decided to ask Google about better software.

On the first organic result that Google gave to me I came across a comment that caught my attention. I am normally the type of person that is a little sceptical and will investigate at least three options, but when I read the comment that essentially said, "Express Scribe made my transcribing work 5 times faster, without distorting voices. You should try!" I stopped. It was later than 10 P.M.; I was tired and frustrated with my teacher’s software so I decided to give it a try.

I Googled for where I could download Express Scribe, and in few short seconds, it was in my computer. I opened it, and the first impression was already better: it looked MUCH better than the other software. I opened one of my audio files there, changed the speed from 100% to 50%, crossed my fingers and waited to hear what the sound would be like. To my surprise, the voice was totally clear, almost without distortions, and there was a typing box right there, almost smiling at me and waiting for me to have fun.

The next day alone I transcribed two more interviews, at an incredibly fast pace. I was so happy that I shared my discovery with all my classmates. I am pretty sure that without Express Scribe I would be still transcribing interviews right now. It really made all my work much faster and easier.

Clara Bianchini is a student of Imagineering, a Master's degree in Strategic Business Innovation from the experience perspective, a new program about how to design companies towards co-creation of value. In a more participatory approach, business is done together with stakeholders and value and experience are co-created. Some people might say that this is the next stage of Marketing. In order to understand how to design the participation of stakeholders during her thesis research, Bianchini conducted qualitative research which included one-on-one interviews that were transcribed for analysis.

Read more »

The End of Accounting Nightmares

Guest post by John Chellan of ISOBE Soft Pvt. Ltd.

I am a small software business owner with lots of experience in software development, but little real knowledge of accounting. Sure, I have done my taxes online, but had never balanced a balance sheet or did any type of journal entry work. Honestly, I’d rather not think about accounting, and just spend my time being more productive developing software and meeting clients.

But at the end of every month, I knew it was inevitable that all those transactions needed to be somehow entered into Excel and create some kind of crude income statement. That was all I could do, and that is all I knew how to do. In the back of my mind, I realized there is was lot more information in those numbers, and I needed either a professional accountant or software to get to that data. So I called a few accountants. Ouch, they were expensive! Next, I tried the trial versions of the two most popular, very expensive accounting programs and I couldn’t figure out what to do—and trust me I spent days trying to figure out what I was doing. Then I tried some free programs off the internet, and they were just silly with no good reports and user interfaces that looked like they came out of the Stone Age of programming. Almost at the verge of going back to Excel, I ran across Express Accounts.

I was skeptical at first and didn’t expect anything different from what I had seen from the trials of the other software. Well let me tell you, I was pleasantly surprised. First of all, Express Accounts was easy to install and quick, too. The interface was broken down in such a manner that one only needs to understand how the sales and purchase process works, and how to enter in expenses. The interface is quite user friendly and intuitive. The wealth of reports was the big thing that really impressed me about the software. Setting up the electronic invoicing and purchase ordering system was also very easy.

I have been using this software for 6 months now, looking for something to go wrong. The reality is, the more I use it, the more I become accustomed to its wealth of functionality. I really think this is one of the best cost-saving tools for small businesses that can’t afford to put up a professional accounting staff and need to streamline the accounting process and produce business data on the fly. Express Accounts has made the end of the month a stress free time, and now I spend my nights dreaming of growing my business.

John Chellan founded ISOBE in 2009. ISOBE started as a humble English language training center in Tamil Nadu and by 2010 had evolved into an educational consultant for colleges, schools and business. In 2011, ISOBE became ISOBE Soft Pvt. Ltd; and began to develop its own home grown software for small to large businesses.

Read more »

Bringing A Comic To Life With Photo Slideshow Software

Guest post by Jessica Warner "Tomoyo Ichijouji"

At the heart of everything, what I want to do the most is to bring great stories to life. I'm primarily a writer, so that usually has to do with the techniques of prose on the page, of which I'm pretty comfortable with already. But, in the past year or two, as a result of getting involved in amateur voice-acting (I'm now a moderator of the forum I participate in, VoiceActingAlliance), as a lot of voice-actors there also put together their own media to voice, I've discovered many resources that could bring a story from simple text to a full blown multimedia production. I had sound effects to mix anything from a walk in the park to an epic battle of giant robots, and voice actors with professional-grade talent who I had at hand to recruit to make characters all that more real to the audience. Even better, I even had a few composers I could collaborate with to make a totally immersive, original work you could listen to. Really, what more could you ask for?

However...I have always been a visual person. While you can do a lot with just sound alone, characters and stories don't really feel complete to me unless you can really "see" them. In writing, these come in the form of prose descriptions, whereas for multimedia, pictures are a necessity. There are people in my online community with the artistic talent, patience, time, and resources to actually make full motion animations, buuuuuut...let's just say that I lack enough of each category for that to really be feasible for me, haha.

I had a project in mind that when I first learned enough to take a crack at these productions myself, I wanted to try to bring to the screen. It wasn't my own; it was an online webcomic called No Rest for the Wicked, as of yet unpublished and unfinished, that I saw a lot of potential in to be a lot more than simply a webcomic. It was presented in a way that I could see it practically coming alive in a cinematic form in my head. The art in the webcomic was characteristically stylistic and pleasing to the eye -- couldn't there be some way to present those same images in a way that allows that cinematic nature to be evident, and to combine it with all those resources I had to make something that was barely a few steps away from being like an actual "motion picture". And so I thought, "...Why not?!"

I was remembering from photo slideshows I'd seen, how they had different panning and zooming effects along with transitions, and I thought, perhaps if I could do the same for the images from the webcomic, that would simulate the panning and zooming techniques used in actual animated features usually with a lower budget to be able to make the most out of a single image, as well as to establish action shots with fast shifts and flashes.

After all, I already had the images in front of me -- it was a matter of how to have them displayed to make them come alive. It sounded like a very interesting endeavor indeed, and really played to my general life creed of "make the most possible out of the least amount possible". That said, how would I do it?

I started to research on what programs I could use to do this. I got recommendations of the widely-used programs that could do everything under the sun -- but when I looked at the licenses for those programs, it made me bang my head on my desk. I can't afford $500+ for a program license! I could probably better use that money to upgrade my computer equipment so that I could even USE such complex programs without crashing my hard drive after an hour of working with it. I wondered, did you really need to pay that much to have a slideshow program with customizable transitions and effects? Surely there was something else that people simply hadn't bothered to look into that would serve just as well?

After some careful searching, I came across the NCH Software programs, one of which was PhotoStage Slideshow Producer. I thought, sure, sounds like what could work. Seemed pretty simple in both structure and interface (it was a tiny download, I was amazed what functions you could pack into a few megabytes), straightforward, yet flexible. Downloading the trial version, but being the skeptic I have always been about good deals (why hadn't anyone heard of it before if it was so useful?), I wondered how much I'd be able to tell from a trial program that usually only lasted long enough for me to use it once or twice at most.

However, I found that PhotoStage let me use it for well beyond its suggested trial period, even keeping ALL of its features except for some file formats that weren't crucial to the functionality of the program. I have a lot of respect therefore for programs that will in fact trust that if you find you really like the program, eventually you'll support the programmers and publishers by paying for a shiny license for it that shows that you are in fact legit without having a swimming pool of money in your backyard.

And eventually, that's exactly what happened. I was actually well into working on the project, having done several clips already that I showed my staff as I'd been well into getting in the lines and mixing all the stuff together, and finding a special on licenses going on, I thought it was the right time to get one -- and I knew already, having been able to actually DO something with it, that I was getting my money's worth.

Here's a few of the test clips I've done so far of the production so far, from various parts of the webcomic (some of the voices and music are just placeholders and will be different in the finished production):


This test clip shows a more cinematic setting-establishing scene, where the panning and zooming is put to full use. Source reference: Ch 2, pg 1-3




This test clip has more narration, but I made little illustrative panels come to life by erasing out various objects and phrases, having them fade or pop back into view depending on the context. Source reference: Ch 1, pg 1




This test clip shows the control of comedic timing between the visuals and dialogue. Source reference: Ch 1, pg 12




This test clip integrates a lot of the things above, using both panning, zooming, and fades at various speeds for a comedic, almost cartoon-like effect. Source reference: Ch 2, pg 42-43




I'm still working away on the production and it's not anywhere near finished, but I'm getting there! (See, again, why I don't like programs with ticking fuses, because my working pace in general is tortoise slow) If you're curious as to more detailed progress info, here's my production blog, and there's a few additional test clips up at my Youtube production channel, Videocaptor Productions. (Tomoyo Ichijouji is my online alias, a little more unique than my real life name, haha)

I'm not sure at this point what future projects I'll use PhotoStage for next, but I've been pointing others at my community who want to do comic dubs like mine to PhotoStage as an easy, elegant way to bring some motion to the images to go with the voices and sound. It seems like the ones who've tried it liked it, so who knows? Considering nobody else in my forum seemed to know about it before I started mentioning it to people, maybe it'll start catching on. In the end, for me, it's all about making the most of what you've got. PhotoStage was definitely one of the programs that let me do that, so I'm sure I'll continue using it for creative purposes in the future.

Read more »

Stop Motion Animation with Slideshow Software

I recently stumbled across another great use for PhotoStage Slideshow Software, combining sequential still photos into a stop motion video animation. That is exactly what a class of students did in the Napa Valley in a CyberMill Technology Center summer program as reported on by Howard Yune of the Napa Valley Register.

CyberMill is a Napa Valley nonprofit technology center, affiliated with the national Computers for Youth nonprofit organization. The CFY Network is committed to improving the home learning environment of low-income families by providing home computers and educational resources, helping students learn the technology skills they need to compete and thrive in the 21st Century. In this particular summer program Yune explains that

"For nearly four hours a day over five days, children at the animation camp work through all the phases of building a short video. Digital point-and-shoot cameras snap numerous photos — as many as 465 for each short — of box-size backdrops built by the children themselves, guided by scripts based on poems of their creation or choosing.

Instructors also guide students in using Photostage software to merge the stills into short movies, adding electronic titles and recording dialogue in an audio studio set inside a walk-in closet."

– Ever wanted to make a movie about a goldfish?

We were excited to learn about this project of making stop motion animated shorts with PhotoStage and applaud the programs of the CyberMill Technology Center for bringing technology to those who might not have as much exposure to this important piece of our world today, while keeping it fun at the same time.

Read more »

WavePad Analyzes Electronic Voice Phenomena

Guest post by Shawna Hunter, investigator with Florida Paranormal Research

I love using WavePad Sound Editor from NCH Software to listen to EVPs, or Electronic Voice Phenomena. EVPs are believed to be possible communication with different entities in the paranormal realm. When investigating paranormal activity audio recordings can be made and analyzed later, sometimes bring sounds and patterns to the surface that I didn't pick up with my ears alone, but after I review the audio, using WavePad, there's an EVP! The opposite is sometimes also true and I will personally hear something with during the investigation that is never caught on the digital audio recorder. It really is amazing stuff.

I use WavePad as a tool to review the audio from our investigations. It is a very user-friendly tool. I can cut a section of the audio, amplify, slow-down, and even loop the clip of audio in question. This enables me to show our clients the evidence in a clip. This is one of the easiest programs to use that I have come across for reviewing audio in regards to the capture of EVPs. I suggest WavePad as a tool to help anyone who is looking for an easy to use audio program for the capture of EVPs from their audio recordings.

Become a part of the investigation: www.thewhitenoiseforum.com

Read more »

Making A Music Video

Over on Review Explorer Chris McGivern posted a detailed interview with Singer-songwriter Andy Fosberry of Ironlight River about making a music video. Fosberry took a do-it-yourself attitude and made a great video without sacrificing his creativity or breaking the bank. And we were particularly thrilled that Fosberry turned to NCH Software using Switch Audio Converter, Prism Video Converter and VideoPad Video Editor to help him along the way.

"As a musician, I use a piece of software call Switch by NCH Software which converts audio formats. And it’s brilliant. To convert these video files I used their A/V equivalent which is called Prism. When it was downloading, I had the option on loads of other things and saw something called VideoPad, which was billed as editing software. I figured it would be like WavePad and, therefore, just for clips etc, but it’s a fully working, kind of mid-level piece of editing software ... Its just so beautifully usable. So much so that I had a working edit in about 8 hours. All the effects, are nicely editable in themselves. So you can really make significant changes to what you are working on."

– Andy Fosberry

If you're interested in making your own music video(s) we would encourage you to go over to Review Explorer and read How To Make A Music Video – For Free for more details on what Fosberry did for his video, and to see the results.

Read more »

Use What Works: Why a Podcaster Uses Switch Audio Converter Every Day

Guest post by podcaster Kole Ross www.koleross.com

We take it for granted that our tools do what we ask them to. If they didn't, we probably wouldn't use them anymore. What makes a piece of software great, however, is how easy it is to tell it what to do. For me, Switch Audio Converter is one of those great programs, and I rely on it daily.

I'm an underemployed podcaster, a part the digital serf caste. You see us around, the overweight or underweight bearded dudes with laptops, blogs, and opinions about why Facebook sucks.

I graduated from an Electronic Media program where I was surrounded by these digital serfs, and learned how to use lots of different pieces of media software. Final Cut Pro, Adobe Creative Suite, Pro Tools, the list goes on. If you have more than a passing acquaintance with these software suites, you probably have an opinion about which one works best.

I get them, I understand how to use them, and I know how powerful they can be. When I was starting out, though, I could never shake the feeling that they were "too much." If you're cutting a steak, you don't whip out a Swiss army knife. You use a steak knife, like a normal person.

I started podcasting in 2007, wanting to turn my internet radio show into a packaged, persistent product. This first podcast eventually turned into Stand Under the Don't Tree and Riddle Me This, a video game talk show with a bewildering name. Three years later, I started a second podcast, Those Damn Ross Kids, a NSFW comedy podcast that I do with my brother, Kris.

When you're a poor student (or even a poor graduate—feed me please) it's difficult to afford fancy software to fuel your hobbies. So, you use what works. To this day, I edit my shows in Garageband because it's free and simple. A friend of mine once criticized me for using "kiddie gloves," but my response remains: "It doesn't get in the way when I sit down to make things." I like a program that does one thing well. Every button and lever I don't use is just wasting my time.

The same goes for Switch, which simply does what I ask it to without putting up a fuss.

The end product of a podcast is always an MP3 file, but it goes through lots of different phases in its life cycle. The shows are recorded over Skype as high-sample rate stereo AIFF files. My voice is always on the right channel, while the incoming audio from Skype is on the left channel. I drop this file into Garageband to separate the tracks, and re-export them so that I'm able to do multitrack editing, making editing out overtalk a breeze.

The separated files are still in stereo, though, so I pop those back into Switch to squash them into mono AIFF files. These are easier to edit, and take up half as much space. I then put these files onto separate tracks in Garageband and go to town, making what we say clever and insightful.

When I'm done with that, I apply the Levelator to the AIFF. The Levelator's motto should be "Crummy thing go in, pretty thing come out." It doesn't work all the time, but it's better than spending an hour trying to configure a compressor.

The final step comes when I drop the finished file into Switch again, compressing it to a 96kbps mono MP3 file for distribution. This is the best compromise between sound quality and size. It's a quick download, and it doesn't waste all of that time I spent equalizing it to sound good. Switch made this easy to figure out. All I had to do was mess with the encoder options and re-convert until I got something good.

Voila, that's a podcast. Spank it on the bottom, FTP it, and let the world know that it's ready.

There have been other times in my professional and academic career where Switch has bailed me out... For example with how finicky Final Cut Pro is vis-á-vis what kind of audio files it will play nice with.

The moral of the story is this: Even though the aforementioned $1000+ media suites can probably spit out the kinds of files you want, I don't need all of the excess functionality that comes with it. Switch just exists. It's a box on my desktop that takes one thing and makes it into another thing, without complaint.

I don't need a Jaws of Life to open my beer, thanks. Just let me make something and get on with my day. My job is to be funny in front of a microphone, not fiddle with software.

Read more »

Streaming Audio Recorder Saves Time for Radio Producers

Izi Mann has been a radio personality and producer for decades, including work on the NPR show Voice of Israel, he now also produces Internet radio shows.

Using a variety of audio files from different websites is key for an Internet radio show to offer a digest of varied, newsworthy content. When Mann found SoundTap streaming audio recorder, it saved him so much time he was able to do more shows than before while offering much better content.

Mann estimates that he spends at least 30% less time recording audio files with SoundTap than with other comparable programs he has tried. "I use SoundTap to 'catch' audio files from different websites. The software does this so cleanly and smoothly, and without the numerous time consuming requirements that appear in some other programs I have tried. Just one click!"

The challenge Izi Mann faced before finding NCH Software's SoundTap was that many software applications were time consuming and demanding. He was searching for an efficient audio recorder but many of the other programs he tried did not actually work, or asked so many questions before recording the audio he found them impractical for what he wanted to do. "When you have a show to produce, it is important that it’s done perfectly, but also immediately,” Mann said. “Actually, who does have time to waste?"

When his search was coming up dry, he suddenly remembered a colleague from the BBC had introduced him to NCH Software’s Switch Audio Converter software, and how smoothly it converted CD music files to wav files. So he went to NCH looking for an equally capable solution for his audio recording problems. He found that solution in SoundTap Streaming Audio Recorder.

SoundTap saves Internet radio producers like Izi Mann time, creating high quality audio files at the click of a button, and this is just one example of the many uses for this versatile streaming audio recorder. Download SoundTap to capture any audio playing through your computer and convert that audio to mp3 or wav files. You may well find that like Izi Mann, after you have used SoundTap, you'll be willing to recommend it to anyone.

Read more »

Boost Audio Quality for Radio and Podcast Production

From radio to podcasting, having high quality audio matters. So if you are recording and producing audio content, NCH Software's top audio software duo Wavepad audio editor and Mixpad multitrack recorder and mixer will provide you with the audio tools you need to produce high quality audio to your listeners. Just ask the people behind The Yes Hour Radio Show, a growing radio program that will be increasing their broadcasts in January. As they grow they have been committed to providing the highest quality audio to their listeners, so one of the recent changes they've made was changing their audio editing software and coming to NCH:

"The first thing we've done, which you might have noticed, is to change our editing software. We initially started by using magic studio, which served its purpose for a small production, but as things grew, that is, as we began to develop our content for The Yes Hour and invited guests on the show we decided to try another program called Mixpad and it's editing component Wavepad... These two NCH Software applications have enabled us to do so much, including recording on a multi-track bed, editing telephone interviews, importing new music from local and existing artists."

– Serious Voice of New York, The Yes Hour Radio Show

If you are producing your own radio show, or any other audio project, we hope you too will check out the full range of audio software and software for radio stations we provide to help make you sound your best.

Read more »

User Spotlight: First Time Success Making A Music Video

Bart Bryars recently purchased PhotoStage Slideshow Software and put together his first video. The opening number for their musical, Joey, is a take on everything New York City.

"It turned out so good and has had such a positive response, I thought I'd send it to you so you could see what's possible for a first time novice like me, who has no training whatsoever in video arts or production. We don't even have a camcorder. The action parts were shot on a regular Sony digital camera that happens to have a basic recording feature.

Thank you so much for your product. Very simple and easy to use."

– Bart Bryars

As we've mentioned in the past we strive to make all of our software easy to use. So it is great to not only hear that we are doing a good job, but to see the results as well. We really enjoyed watching the musical number they put together with the help of PhotoStage Slideshow Creator and wanted to share it with all of you fine readers:



We hope you enjoy their video too. Maybe it will inspire you to put together your own musical video montage after seeing what couple of beginners were able to do.

Read more »